New York State Department of Health (NYDOH)
The New York State Department of Health (NYSDOH) is the primary public health agency for the state of New York, operating under the jurisdiction of the New York State government. The NYSDOH is committed to protecting, promoting, and improving the physical and mental health of all New Yorkers. Its mission is to advance the public’s well-being by offering accessible, effective programs and services that improve quality of life, ensure health equity, and safeguard communities from health threats.
Located at 90 Church Street, New York, NY 10007, the New York State Department of Health plays a critical role in overseeing and regulating a wide range of health-related services, including public health emergencies, disease prevention, Medicaid programs, nursing home oversight, health facility licensing, environmental health issues, and vital records such as birth and death certificates. If you need to speak with a representative, call the main NYSDOH phone number at 1-855-355-5777, where live support is available to help with your public health inquiries and services.
Below is a complete and updated NYSDOH phone number directory to help you reach the appropriate office or department directly, based on your specific needs:
- Main NYSDOH Helpline: 1-855-355-5777
- TTY for Hearing Impaired: 1-800-662-1220
- General Public Health Information (HIV/AIDS): 1-800-541-AIDS
- General Information Switchboard: 1-800-685-6825
- General Information – Spanish Language Support: 1-800-233-7432
- Email Contact: [email protected]
- Hours of Operation: Monday to Friday, 8:00 AM – 8:00 PM | Saturday, 9:00 AM – 1:00 PM (Eastern Time)
Specialized NYSDOH Program and Complaint Lines
- Public Health Duty Officer Helpline: 1-866-881-2809
- Adult Care & Assisted Living Complaints: 1-866-893-6772
- Child and Adult Care Food Program Support: 1-800-942-3858
- Child Health Plus Insurance Assistance: 1-800-698-4KIDS (4543)
- Health Care Fraud & Abuse Reporting Hotline: 1-800-542-0424
- Gilda Radner Hereditary Cancer Registry: 1-800-682-7426
- Growing Up Healthy Hotline (Prenatal & Family Services): 1-800-522-5006
Hours: Monday to Friday, 4 PM – 8 PM; Saturday & Sunday, 10 AM – 6 PM - Home Health Care Agency Information Line: 1-800-628-5972
- Managed Care Complaints and Support: 1-800-206-8125
- Medicaid Prenatal Care Program (NYS): 1-800-522-5006
- New York Medicaid General Inquiries: 1-800-541-2831
- After-Hours Emergency Hotline: 1-800-872-2777
- Medicaid Participant Helpline: 1-800-332-3742
- Medicaid Provider Helpline: 1-800-634-1340
- NYSDOH Referral Services: 1-800-767-9355
The New York State Department of Health maintains multiple regional offices across the state to serve residents at the local level. Use the following numbers to contact your nearest NYSDOH regional office:
- Buffalo Regional Office: 1-800-962-5064
- Nassau Regional Office: 1-800-462-6785
- New Rochelle Regional Office: 1-800-828-0064
- Queens Regional Office: 1-800-462-6785
- Rochester Regional Office: 1-800-962-5063
- Suffolk Regional Office: 1-800-462-6786
- Syracuse Regional Office: 1-800-562-9423
- Troy Regional Office: 1-800-962-5065
Whether you need assistance with Medicaid eligibility, want to file a health care facility complaint, obtain licensing and certification information, report fraud, or seek health insurance enrollment support under the Child Health Plus program, NYSDOH is your go-to resource for reliable and accurate information. It also supports emergency preparedness, disease tracking, and various public health initiatives that protect the health of New York’s communities.
New York State Department of Health Number
What is New York State Department of Health number?
Looking for the New York State Department of Health number? The official New York State Department of Health (NYSDOH) phone number is 855-355-5777. This is the main helpline you can call to speak directly with a live representative for any health department-related questions or services in the state of New York.
Whether you need help with healthcare regulation compliance, public health licenses, medical certifications, license verification, facility inspections, or health safety protocols, calling the New York State Department of Health number will connect you to the right department or specialist. NYSDOH provides guidance on a wide range of vital services, including Medicaid programs, healthcare facility licensing, child and adult care programs, environmental health, and emergency preparedness.
You can also use this NYSDOH number to inquire about services such as birth and death certificates, nursing home complaints, home care agency oversight, and COVID-19-related public health updates. The New York State Department of Health contact number is available during business hours, and trained agents are ready to assist residents, healthcare providers, and the general public with accurate and up-to-date information.
New York State Department of Health Tasks & Responsibilities
What does New York State Department of Health do?
The New York State Department of Health (NYSDOH) is the central state agency responsible for safeguarding public health, overseeing healthcare regulation, and managing vital programs that impact the well-being of millions of New Yorkers. From protecting communities against health threats to licensing hospitals and home care agencies, the NYSDOH plays a crucial role in maintaining and improving public health across New York State.
NYSDOH’s responsibilities span a wide range of services including disease prevention, health data tracking, Medicaid program oversight, mental health initiatives, nursing home inspections, and emergency preparedness. The department also handles the issuing and verification of medical and healthcare-related licenses and certificates, ensuring all providers meet state-mandated health and safety standards. Through enforcement, education, and regulation, the department ensures that all New York residents—regardless of income or background—have access to safe, quality healthcare.
In addition, NYSDOH is tasked with supervising child and adult care food programs, prenatal health outreach, environmental health investigations, immunization programs, and the development of statewide public health policies. It also manages public health responses to epidemics and pandemics, including COVID-19, by coordinating with local health departments, hospitals, and clinics.
To gain a better understanding of what the New York State Department of Health does and how it protects and serves New York communities, watch this informative video:
This video provides a clear overview of the NYSDOH’s main functions, programs, and day-to-day operations that directly affect public safety, healthcare access, and overall wellness throughout the state.
New York State Department of Health Fax Number (NYDOH Fax Number)
What is New York State Department of Health fax number?
The official New York State Department of Health (NYSDOH) fax number is 716-858-8701. This is the dedicated fax line where individuals, healthcare providers, organizations, and government agencies can securely send documents, medical records, applications, and forms directly to the New York State Department of Health.
If you need to submit official paperwork to the NYSDOH—such as license applications, health certificates, regulatory compliance documents, Medicaid forms, provider updates, or health facility correspondence—you can use this fax number to ensure quick and traceable delivery to the appropriate office. Faxing is often used for time-sensitive health-related matters and ensures that your materials are received in an official and secure format.
Please note: Before sending any document, it’s highly recommended to confirm the specific NYSDOH division or regional office that should receive your fax. Some health programs and departments within NYSDOH may have alternate fax numbers or regional contact information, depending on the nature of your request or submission.
New York State Department of Health (NYDOH) Website
What is New York State Department of Health website (NYDOH website)?
The official New York State Department of Health website is the central online resource for everything related to public health services, regulations, and programs across New York State. You can access the official NYSDOH website for up-to-date information on health laws, safety protocols, Medicaid programs, public health announcements, provider licensing, vital records, immunization schedules, and more by clicking here.
Whether you’re a healthcare provider, organization, or individual resident of New York, the NYSDOH website offers convenient access to essential services and public health information. This includes license application forms, renewal guidelines, facility inspection reports, COVID-19 updates, birth and death certificate requests, and searchable directories for healthcare providers and certified agencies.
In addition, the website offers tools for license verification, complaints submission, program enrollment (like Child Health Plus or Medicaid), and regulatory compliance resources for facilities such as hospitals, nursing homes, and adult care centers. The platform is frequently updated with public health advisories, news, press releases, and data dashboards to keep New Yorkers informed and safe.
New York State Department of Health Mailing Address (NYDOH Mailing Address)
What is New York State Department of Health mailing address?
New York State Department of Health mailing address where you can send official mail, documents and application forms to NYDOH is:
New York State Department of Health (NYDOH)
90 Church St
New York
New York 10007
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